18:14: Station 21 dispatched to the area of 7577 Franklin Road for an MVA with no injuries; there is a pole sheared with lines down.
18:15: Station 21 acknowledges the call; Chief 21-2 is responding.
18:16: Control is advising this will be north of North Boundary Road in the S-bends. Rescue 21 is responding.
18:19: C-21-2 is on scene with Command reporting a single vehicle either on or over the guardrail, and it appears the occupants are out.
18:21: Traffic on Franklin is to be redirected at Garvin Road. Command is requesting Penn Power respond to the scene.
18:22: R-21 is on scene.
18:23: Control is asking for the closest address to the scene.
18:24: C-21-2 states this is just south of 7587 Franklin Road.
18:26: Additional Fire Police units are being instructed to close the roadway on the south end at Goehring Road.
18:33: Command is also requesting communications utilities but it is not clear which one is needed; Control advises the power company gave a 25 minute ETA.
18:35: Command is stating the pole has a Sprint tag.
18:39: Command is revising the closure order to Shady Oak Drive on the south end and Garvin Road on the north end.
18:43: Control states the phone company has been notified.
18:45: Command states the power company is on scene confirming only telecommunications lines are involved.
19:09: Fire Police are advising Command that the tow truck is coming through traffic control now.
20:02: R-21 is clear. FP remain on scene awaiting public works.
20:27: Fire Police are clear of the scene.